Balham Park Surgery
Tel: +44(0)20 8772 8772
Fax: +44 (0)20 8675 3800
Email Contact
Out of Hours/Urgent Doctor
Opening times
Monday: 8am – 8.30pm
Tuesday: 7am – 6.30pm
Wednesday: 7am – 8.30pm
Thursday: 8am – 8.30pm
Firday: 8am – 6.30pm
Phone Lines: 8.00am – 6.30pm
Monday to Friday
We are CLOSED on all Bank Holidays
Blood Clinic
Our blood clinic is open:
Monday – Friday: 8.00am – 2pm
Pre-booked appointments only, bookable via your GP Practice
All patients must have a St Georges blood test/ pathology request form from their GP.
Please wear a face mask or covering in the building.
Repeat Prescriptions
Prescriptions for routine repeat medications can be made online, via your pharmacist or by email.
We no longer accept requests over the phone via reception.
Register at Balham Park Surgery
Check our catchment area and access our registration form online below.
Surgery News
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Balham Park Surgery Notices
CHANGES
PLEASE NOTE WE NO LONGER ACCEPT PRESCRIPTION REQUESTS OVER THE TELEPHONE
If you need to request your repeat prescription then please use Patient online access or email swlccg.adminbalhamparksurgery@nhs.net
PLEASE CONTINUE TO ONLY COME TO VISIT THE SURGERY IF ABSOLUTELY NECESSARY – i.e. for an appointment, to drop off a sample or if you are unable to contact us via telephone, via a patient app or via email. This is to protect our staff and our patients.
Please continue contacting us if you need us. We are open and are here to help!
The best way to contact us if you need medical care is via telephone 020 8772 8772 – option 2 (some nurses appointments are also bookable via online apps, GP appointments remain bookable via the telephone only) or if you are contacting us regarding an administrative query, you can email swlccg.adminbalhamparksurgery@nhs.net (Please do not email the account asking to be booked an appointment.)
12.04.2021
COVID VACCINE NOTICE
We have slots available next week for first doses of the AstraZeneca vaccine. Please use the link you would have received via text to book. All over 38 year olds with mobile numbers have now been invited.
IF YOU ARE 40 OR OVER YOU CAN BOOK VIA THE NATIONAL BOOKING SERVICE https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/
2nd vaccine invites have been sent out to those who had their first vaccine 10 weeks ago. If you received your vaccine 10 weeks or more ago but have not been invited for your 2nd then please email waccg.adminbalhamparksurgery@nhs.net in case there has been an error. Please avoid calling regarding vaccines, unless you are unable to use email, to reduce the wait on our phone lines.
Further advice has been published regarding 30-39 year olds and the AstraZenica vaccine:
The advice provided indicates a ‘preference for adults aged 30-39 without underlying health conditions to receive an alternative to Oxford/Astra-Zeneca vaccine-where available and only if this does not cause substantial delays in being vaccinated.’
They emphasize this is a precaution, that no new risks have been identified and the new approach is influenced by the lower infection rates in the UK currently.
Where possible patients in this age range will be offered an alternative vaccine, however if there are none available and they are due to be vaccinated then the AstraZeneca vaccine will be offered.
Guidance for pregnant women in eligible groups:
For people in the eligible cohorts who are also pregnant, JCVI guidance is that they should be offered mRNA vaccine. Women can attend any vaccination service that has a mRNA vaccine available or through referral to the SWL Covid-19 Maternity Vaccination Service.
We are in the process of identifying patient who are in the eligible cohorts but have not been offered a vaccine due to a pregnancy code on their record. If you are over 40, have been told you are at high risk or moderate risk of Covid, are pregnant and would like to be vaccinated then please email waccg.adminbalhamparksurgery@nhs.net.
Please avoid calling regarding vaccines, unless you are unable to use email, to reduce the wait on our phone lines.
12.05.2021
SMS Invites sent to Book Covid-19 Vaccination
29.04.2021 – SMS sent to 38 and 39 year olds who have not yet had the vaccine
If you have received a TEXT invite from Balham Park Surgery, Balham Health Centre or Greyswood Medical Practice, please follow the instructions in the the text message to book your appointment for your vaccination. You can also use this link to decline the invitation if you do not want to be vaccinated. Please do not call the surgery unless you are having issues booking your appointment or would like to discuss further with a GP.
Our invite will ALWAYS include one of the above the surgery names and will always take you to a website called “AccuRx” or “AccuBook”. We will not send any text invites that do not link to the AccuRx/AccuBook website and that do not have our name on.
For more information on our Covid Vaccination Program, including leaflets and links to detailed information, please view our COVID-19 page https://balhamparksurgery.co.uk/covid-19-coronavirus/
29.04.2021
Mobile app - Doctorlink
Why not try the new Doctorlink app/ website! This is an online triage tool for you to check your symptoms at the time you are feeling unwell. You will be given advice informing you of the best pathway of care and offered an appointment within the recommended time frame should the assessment determine you need to see a GP. Find out more information by clicking the link below.
Important information on changes and how we are currently working
Balham Park Surgery is open and here to help when you need us.
We are operating differently in order to help protect our patients and staff in accordance with national and local guidance.
We currently operate a “triage first” approach to GP appointment booking, which means you will need to speak to a GP via telephone who will determine if they can deal with your issue remotely or if they need to see you face to face.
You can book a GP telephone appointment by calling our Appointments line on 020 8772 8772 – option 2 or, if appropriate, by using Doctorlink.
Nurse appointments are mainly face to face and can be booked online via any online patient app (excluding doctorlink) or by calling our appointments line.
Our Care Navigators are trained by GPs to direct patients to the most appropriate healthcare professional and will therefore ask for a little more information before your appointment is booked. They are not carrying out a clinical assessment but will navigate patients to the most suitable clinician or department for their need or issue.
We have a range of clinical professions on duty, and GPs who carry out different functions each day so a care navigator assessing the most appropriate pathway enables a patient to be responded to more quickly by the most appropriate person.
We are constantly changing our systems to adapt as and when we receive national or local directives. Sometimes as a result of changes, inevitably things might not go as well as we had hoped which is of course regrettable.
If you experience any problems or difficulties with any of our new processes, please email SWLCCG.adminbalhamparksurgery@nhs.net
Copied to our Managing Partner Natalie Whyte at: n.whyte1@nhs.net
We want to work to get things right as often, as smoothly and efficiently as possible so your ongoing feedback is important to us.
19/03/2021
Helpful information
Self Help Videos
View our collection of videos for common conditions, this will give quick help and answers to some questions you may feel embarrassed to ask.
Patient Survey
Take our patient survey, we would like to know your thoughts on the services we provide.
Accesible Information Standard
The new Accessible Information Standard – Need help with communication? Please ask at reception for a leaflet or questionnaire.
Patient Group
We exist as a link between the practice and its patients, providing information to patients so that you have better access to the services you need and feeding back your ideas and concerns to the practice. You would be warmly welcomed at the next monthly meeting (currently held via Zoom).
To attend, email patientgroup.balhamparksurgery@nhs.net